What You Get

SOIX analytic tools provide you with the following:

I. Procedure-Level Reports updated monthly of YOUR outcomes compared with national benchmarks for:

• Age distribution
• Surgery time
• Recovery time
• OR time
• Post-op pain
• Anesthesia

• 10 Quality Indicators:
1. Complication Rate
2. Delays in Discharge
3. Returns to Surgery
4. Admits to Hospital
5. Pain in Recovery/PACU
6. Post-Discharge Problems Requiring Medical Intervention
7. Pain at Home
8. Patient Perception of Excellence
9. Effective Discharge Instructions
10. Preparedness for Self-Care.

• Data Tables – A series of tables containing the numbers used to determine your outcome measurements.
• Complication Breakdown and Complication by Anesthesia: reports showing the types and percentages of complications reported, and complication rates associated with the type of anesthesia used.
• Quarterly Executive Summary and Timeline reports. These reports provide a QUICK overview of your outcomes compared to the benchmarks for the last quarter.
• Quarterly Newsletter mailed to your administrator. These newsletters let you know about upcoming special surveys, changes in requirements relative to quality improvement, a “best practice” report for the quarter, and more!

II. Facility-level Reports (done annually):

• Cost Benchmarks
• Employee Satisfaction Benchmark Survey
• Infection Rate Benchmark Survey
• Physician Satisfaction Benchmark Survey

III. Online Training personalized to your needs. We guide you through every step of the process, as often as needed.

Report Consultation:
Here’s an example of an actual consultation for one member’s reports. The Sample ASC’s complication rate for _____ Procedure is 9.4% compared to the benchmark (national rate) of 2.3% — in addition, Sample ASC is the only center doing this procedure that has reported ANY complications.

• The complications thus far are all nausea and vomiting — could this be related to anesthesia type? Is Sample ASC using a more aggressive anesthesia than other centers? SOIX can help you determine the answer.
• Sample ASC’s average recovery time in _____ Procedure is 12 minutes longer than the national average. How many more procedures could be performed at the center if 12 (or even 5 or 10) minutes off of “most” cases? Or How many more cases a day/week/month would that mean?
• In view of the above, the average surgery time (_____ Proc.) is only 7 minutes (the national average is 28 minutes). If Sample ASC is performing the procedure quicker than most surgery centers, why are their patients taking longer to recover? Is this a topic for a performance improvement study?